Recently purchase the 15” wine and beverage cooler set. When they arrived, the wine cooler was dented in several places and had broken glass. The customer service was outstanding and sent a replacement right away. When it came, the bottom grill plate was different, therefore it didn’t match the beverage cooler. Not a problem because the customer service department handled it by sending out the correct one within a week. This little set is great for us and working perfectly. I am very pleased .
Very impressed with the overall quality and function of the pair. Really like the dual unit and the dual zone wine cooler but we can’t get as many bottles as advertised. All in all we are happy with our selection and will just keep the old wine cooler on hand for the overflow from this one.
I have been waiting for a back order which arrived to me weeks later, but smooth customer service and prompt response for every single inquiry. Packaging was solid, set up was easy. Good buy!
We purchased this wine cooler for out media room bar. Having a unit that looked attractive, operated with little to no compressor noise, and offered the option for minimal interior lighting during movies was very important to us. This wine cooler and matching beverage refrigerator provided all three requirements.
About four month after purchase our dual zone wine cooler began flashing an “Et” error code on the display. I could find that code on the manual’s trouble shooting guide. I emailed Ca Lafort service and they promptly responded along with simple instructions to remedy the problem. I had set the two zones' temperatures at too wide a range; much wider than recommended and caused an error code. A simple 4 degree setting change on the white wine upper section solved the problem.
The three color and brightness level lighting options on Ca Laforte products is totally unique and perfect for our media room.
Great product and great customer service!
Edit- Great Customer Service. Worked with me in a timely manner to troubleshoot issue. Once issue was not corrected, working with me to replace, once back in inventory.
Bought the combo to install under the counter.
Wine fridge was delivered, no issues. Works as it should. Beverage fridge had issues with shipment. Photo shows temp setting of fridge and actual temperature in the fridge. This thing has run non-stop for over 48hrs and has yet to reach temp.
Frequently Asked Questions
1. Do the lights automatically turn on and off?
2. Are the shelves sturdy?
3. Is the door reversible?
4. Do You Offer A Warranty?
5. How Long Will it Take to Deliver?
Frequently Asked Questions
1. Do the lights automatically turn on and off?
2. Are the shelves sturdy?
3. Is the door reversible?
4. Do You Offer A Warranty?
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